Legal
Refund Policy
30-day money-back guarantee on every paid plan, sold by KoderDev through our reseller Paddle. Last updated 3 August 2026.
1. 30-day money-back guarantee
KoderDev offers a 30-day money-back guarantee on every paid KoderDev plan. If the workspace is not right for you, request a full refund within 30 days of the order date and we will refund that payment.
The guarantee covers your most recent payment, whether that is a first purchase or a renewal, and applies to both monthly and yearly billing.
2. How to request a refund
Payments and refunds are processed by our reseller and Merchant of Record, Paddle. To request a refund, visit paddle.net, enter the email address you used at checkout and open the order, or email us at Support@koderdev.com and we will raise it for you.
Include the email address on the account and the approximate order date so we can find the transaction quickly.
3. How long it takes
We aim to answer refund requests within one business day. Once a refund is approved, Paddle returns the money to the original payment method.
Card and bank networks usually take a further 5-10 business days to show the credit on your statement. That part is outside our control.
4. After a refund
A refunded subscription is cancelled, so your workspace returns to the free Starter plan and its limits. Your projects and files stay in your account.
You can subscribe again at any time from the pricing page.
5. Requests after 30 days
After the 30-day window we do not refund periods that have already been used, but you can cancel at any time to stop the next renewal. Cancelling keeps your paid features until the end of the period you already paid for.
If you were charged twice, charged after cancelling, or believe there has been a billing error, contact us regardless of the date — we will correct it.
6. Cancelling your subscription
You can cancel yourself from Settings → Billing, or from your payment receipt at paddle.net. There is no cancellation fee and no need to contact us first.
Cancelling stops future renewals. It is not the same as a refund; use the guarantee above if you want the last payment returned.
7. Reseller and contact
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Refund questions can be sent to Support@koderdev.com at any time. Paddle's own refund policy is available at https://www.paddle.com/legal/refund-policy and applies alongside this page.
See also our Terms of Service and Privacy Policy.
